About the authors
Dr. Venkatesh Upadrista Global Head of Transformation, BFSI-IOA Drvenkatesh.upadrista@cognizant.com
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Dr. Venkatesh Upadrista leads global transformation for the BFSI-IOA vertical at Cognizant. In this role, he is responsible for driving AI-led transformation across the unit, ensuring customer success and enhancing the delivery of modern business operations within the financial services and insurance sectors.
Justin Slaten Chief Information Officer, Venbrook Companies Jslaten@Venbrook.com
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www.Venbrook.com
Justin Slaten is an accomplished technology executive with over 25 years of management experience. He is recognized for his innovative approach to product development, business process improvement, and scaling teams and operations. His leadership consistently drives enhanced productivity and sustainable growth.
Table of contents
Background—Industry view
03
• The state of the industry — A fragmented landscape of maturity
03 03 04
• Autonomous AI agent control
• Two paths forward in solving the autonomy challenge
The AGI frontier — A long-term bet
05
The reinforcement-switch model with a pragmatic blueprint
05 07
• How the reinforcement-switch model works
References
09
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